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YAPI Help Center

Reviews - Patient View

When Reviews is enabled, patients are automatically texted a request for a review after their appointment. Below are images of the review request they'll receive as well as the Google review site they'll see when they click the link in their text so they can directly review your practice on Google. What they see may be slightly different from the images shown here depending on the device they're using to view their texts.

How Patients See Review Requests

Phone with review request text from Sunnydale Dental reading "Thank you for visiting Sunnydale Dental. We would love to hear about your experience with us! Please leave us a quick review by tapping the link below." Below is a link attachment reading "Sign in - Google Accounts."

Review request text sent automatically by Yapi Leap

Phone showing Google review site for Sunnydale Dental with 5 selectable stars, a text box reading "Share details of your own experience at this place," an Add Photos button and a Post button.

Google review site that patients see when they click the link in their review request text. When patients view it, it will show your practice's name.