Device Requirements and Recommendations (All Users)
The newest version of Yapi currently runs on two platforms:
A desktop application, more commonly called the Practice Dashboard.
A web-based application called Yapi Leap that's accessible via my.yapiapp.com
.
The device requirements outlined here only apply to Leap. If you want to know more about the system requirements for Yapi's Classic Dashboard, click here instead.
Hardware Requirements
Leap has a responsive web design, meaning it can run on a desktop, tablet, or phone and smoothly adapts to your device. There's no app to download; just navigate to my.yapiapp.com , log in, and go!
Leap won't save any files to any individual device but will store files on your server. Use hardware requirements listed below for non-server devices using Leap.
Note
To learn more about how much space is recommended for your server, refer to Hardware Requirements
Hardware | Minimum | Recommended |
|---|---|---|
CPU | Dual-Core Processor | Quad-Core Processor |
RAM | 4 GB | 8 GB |
Disk Space | 300 MB | 500 MB |
Supported Operating Systems
Operating System | Version |
|---|---|
Windows 10 | Home, Professional, Enterprise |
Windows 11* | Home, Professional, Enterprise |
MacOS | 12 (Monterey) and higher |
iOS / iPadOS | 15 and higher |
Android | 11 and higher |
Note
Leap isn't supported on Windows 11 in S Mode.
Internet Connection Requirements
Leap is accessed online, so you'll need, at minimum:
10Mbps minimum internet speed (20Mbps or more recommended)
1Gbps Network LAN speed
Browser Recommendations
Whether you're using a tablet or computer or laptop to access Leap, for the best performance, make sure you're using the latest version of one of the web browsers below.
Chrome (recommended)
Microsoft Edge (recommended)
Safari
Tip
In the unlikely event you experience slow performance or have issues with the app, try emptying your browser's cache or using the app in your browser's incognito or private mode. If you continue to have performance issues, contact Yapi Customer Support.
Additional Notes
For the security of your patients' information, devices (laptops, ipads, desktop computers) cannot connect to the Yapi Service on your server (that runs your overall Yapi program) when set to run on a Public internet connection. Each workstation computer must be configured to be part of a Private, Work, or Domain network.
Environmental conditions such as Anti-virus, Active Directory Group Policies, DNS Service, and/or Email Services can impact the performance and specifications required.
For team members who need to heavily multitask, we recommend increasing the specs for their device, especially when it comes to RAM.