Troubleshooting: Yapi Isn't Working After an Update to Open Dental
If you recently updated Open Dental and are experiencing issues with Yapi, follow the steps below.
We always recommend that you temporarily turn off the Yapi Service on your practice's server while you complete an update, but if you weren't able to, this can cause issues with Yapi working properly. Most of the time, this is fixed by following the instructions in Restarting Your Yapi Service 
to restart Yapi on your server.
If you've restarted your Yapi Service and are still experiencing issues, you may need a plugin update. Contact our Client Support team at (949) 535-1059 or by submitting a ticket online and let them know you recently updated Open Dental and need help troubleshooting further.